Saturday, October 2, 2010

House Keeping Basics - Cleaning Equipment





Contributed By: Gaaural Thakur


  1. Classification of cleaning equipments
Manual, Mechanical and Electrical.

  1. Box sweepers
These are self propelled or mechanically operated box shaped sweepers used to remove debris and loosen soils from the road.
  1. Bristles and what are the type of bristles
Bristles are the top part of any brush usually which comes in contact with the actual area to be cleaned. They are Soft, Hard or Semi hard types.
  1. Enlist types of brushes
Toilet brushes, Bottle brushes, Carpet, upholstery, Feather, Hearth, Flue.etc.
  1. What is impregnation of mops
The mop heads are usually soaked or sprayed with mineral oils so that dust is held on the mops by the oil.
  1. Kentucky mops
These are the stitched mops where the strands of the mops are stitched in between so that they don’t become loose and can be laundered easily.
  1. Mitts
Other name for dusters used for dusting, buffing. The material should be soft and absorbent and lint proof.
  1. Swabs
Other name for waste cotton.

House Keeping Basics - Cleaning Agents

Contributed By: Ms. Gaaural Thakur


  • What are detergents.
    • These are the cleaning agents used in conjunction with water, loosens and removes the dirt and prevents it to settle back on the surface.
  • Explain Abrasives.
    • These are the cleaning agents which depend on the rubbing or scratching action to clean the dirt and grit from the hard surfaces.
  • Reagents.
    • These agents make the cleaning happen by the Chemical reaction requiring the distinctly low or high Ph.
  • Explain polishes.
    • These are the chemicals which produces shine by providing a smooth surface from which light is reflected evenly.
  • Types of furniture polish.
    • Paste polishes.
    • Cream polishes.
    • Liquid polishes.
    • Spray on polishes.
  • Floor sealers.
    • This is a semi permanent finish applied on the floor which prevents the entry of Dirt, Grid or any other foreign substances.
  • Oleo-resinous sealers.
    • These are clear solvent based sealers used on all types of wooden floors.

Sunday, August 29, 2010

Thing To Remember When You Go For Shopping for Your Dress

1.       LAWS OF DRESSING
a.      You don’t have to spend a lot on clothes to look like you’ve spent a lot.
b.      Dark color will always look more authoritative.
c.       Classics are classics for a reason.
d.      Dressing appropriately is like having good manners.
e.      A tie should always be tied and in place, not worn half mast.
f.        Nobody sees the label.
g.      Quality is more important than quantity.
h.     When in doubt, wear navy. Or gray.

i.        Clothes don’t make the man. (Though they can fake the man.)




Personal Interview Tips



Face-to-face interviews are where decisions are made! It may seem obvious, but dress professionally and come prepared. Bring several copies of your resume, writing utensils, notebook, references, questions, breath mints, a comb, etc. & anything that will make you feel comfortable and prepared.

During the employment interview, the interviewer meets with the candidate to evaluate their skills, capabilities, and level of experience. When sitting in the hot seat, keep in mind that while there are no standard responses, your replies should be clear and relevant.

To answer questions appropriately, remember these guidelines:

White Wines Basics



White wine, not white at all, but yellow, golden or straw like in color, why? Its color can be derived from an assortment of grape varietals. White wines are made from the grape juice and grape skin of green, gold or yellowish colored grapes or from just the juice (not the skin) of select red grapes (as in some Champagnes).

Red Wines Basics


Red wine is red, but why? It's color can be derived from a vast assortment of grape varietals ranging from grapes that are reddish, deep purple, and even a beautiful blue on the color scale. These grapes give rise to a wine that is color classified with such descriptors as garnet, almost black, dark red, light red, ruby red, opaque purple, deep violet, maroon and the list goes on. It is the grape-skins that are responsible for the red wine’s distinct color spectrum. The skins are in contact with the grape’s juice during the fermentation process, allowing the dispersion of both color and tannins. The individual wine’s particular red hue depends on the grape type used in the process and the length of time the skin’s pigmentation is in contact with juice.

Top Service Standards



1.       Smile and use positive eye contact in every guest encounter.
2.      Whenever possible, call guests by their name.
3.      First impressions are lasting impressions.